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Want to Win an Argument? Try This.
“Everyone says I should have been a lawyer. I LOVE to argue.” Often, when I tell people I’m a trial attorney, this is their response....

Heather Hansen
May 10, 20182 min read


Playing With Blindfolds
When I give keynotes, and especially when I give workshops, I often whip out blindfolds and tell the group we’re going to play some...

Heather Hansen
May 1, 20183 min read


The Brady Bunch and the Curse of Knowledge
Here’s the story of the Curse of Knowledge…. Question–have you ever heard of the Curse of Knowledge? Before I learned about that Curse,...

Heather Hansen
Apr 24, 20183 min read


She’s Crafty – Are You?
Are you crafty? Are you one of those people who loves to draw, knit or make pottery, and who actually makes things that people want to...

Heather Hansen
Apr 18, 20184 min read


The Power of First and Last
I remember every minute of my first real bike ride in detail . I had a yellow bike with a big basket and a banana seat. My dad had been...

Heather Hansen
Apr 11, 20184 min read


Medicine – Where #MeToo Might Save Lives
Sexual harassment makes you feel small, stressed, and voiceless. When medical providers feel small, stressed and voiceless, people die. ...

Heather Hansen
Feb 21, 20183 min read


Larry Nassar’s “Army of Survivors” Are Teaching Us to Listen
I’m getting ready to go to my hosting job at LawandCrime.com, and I know it’s going to be a hard day. For over a week, we’ve been...

Heather Hansen
Jan 23, 20183 min read


Oprah Left Us Hanging
Recently, at The Golden Globes, Oprah got a standing ovation for her rousing speech. These are the words that brought the audience to...

Heather Hansen
Jan 19, 20183 min read


Win With Words™ – What’s Your Communication Style?
“The jury has a verdict.” Everything tingles like your nerves are on fire. Two years of pleadings, interrogatories, depositions, and...

Heather Hansen
Jan 10, 20183 min read


We Need to Talk-3 Keys to Talking Yourself into Your Best Life
“We need to talk.” “You don’t listen to me.” “I don’t feel like we communicate at all. You only talk to me when you need something, and...

Heather Hansen
Jan 1, 20186 min read


The Key to Weight Loss? Try Listening
I know a little bit about weight loss. I lost 100 pounds over twenty years ago. I did it with a LOT of hard work, healthy eating (or I...

Heather Hansen
Nov 2, 20173 min read


“What’s Your Story?” The Answer Might Make You Better
“Tell me the facts and I’ll learn. Tell me the truth and I’ll believe. But tell me a story and it will live in heart forever.” – Native...

Heather Hansen
Oct 5, 20172 min read


Give Me Brutal Honesty – Communication With Patients
“There was porn in the call room the first night I slept there.” The call room is the room where doctors sleep, if they have minutes to...

Heather Hansen
Sep 20, 20173 min read


Suffering Superheroes
What I remember most about Mr J is his smile. He smiled through his deposition, through the trial, and even when he lost his case. It...

Heather Hansen
Sep 13, 20172 min read


Vulnerability Could Be the Key to Better Health
Long ago, I represented a doctor who was….difficult. He was a phenomenal surgeon, world famous in his field, but he was not warm and...

Heather Hansen
Aug 31, 20173 min read


The Rubber Band Secret and What Could Be
As a medical malpractice trial lawyer, I’ve become obsessed with the power of potential. Every time I face the jury, I could be a...

Heather Hansen
Aug 23, 20173 min read


Your Good Health May Rest on This One Thing
Good Health Depends on a Good Healthcare Team I was a chubby kid, but my parents still introduced me to lots of sports. Soccer, swimming,...

Heather Hansen
Aug 3, 20173 min read


Are Patients and Doctors Cursed?
Sometimes a Snapple cap can change everything. I opened my iced tea, flipped the lid as I always do, and stopped in my tracks. “You are...

Heather Hansen
Jun 28, 20173 min read


The Problem With Power in Healthcare
In the movie Malice, Alec Baldwin plays Dr Jed Hill, a surgeon who gives a famous speech during a deposition in a medical malpractice...

Heather Hansen
Jun 22, 20173 min read


Health Care Needs to Focus On ROR Over ROI
I’ve been in the relationship business since I was sixteen. I waitressed for years, and I’d get better tips based on the relationships...

Heather Hansen
Jun 15, 20172 min read
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