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Articles


Build Credibility to Win
You need to build credibility to win. That’s true for trial lawyers, of course, but it’s also true for parents, partners, real estate...

Heather Hansen
May 15, 20192 min read


The Power of the Mind
For as long as I can remember, I’ve believed in the power of the mind . Mind over matter, visualization, belief leading to reality–I...

Heather Hansen
May 8, 20192 min read


Earning My Own Credibility…and Coffee
I once heard an interview with the singer Fergie where she said that she worked out every day to earn her own self esteem. (It seems her...

Heather Hansen
May 1, 20192 min read


Use Your Anger to Win
I had just finished speaking to an audience of 350 people on the ways they could use advocacy skills to be on their own side, use their...

Heather Hansen
Apr 24, 20192 min read


The Power of Technology to Change Lives
Technology has the power to save lives, and to take them. That isn’t a stretch or an exaggeration. This week I gave a keynote to over...

Heather Hansen
Apr 15, 20192 min read


Would You Like to Buy An “E”?
Later today, I am giving a talk on mindfulness to a group of about 400 lawyers. How am I going to sell mindfulness to a group of...

Heather Hansen
Apr 10, 20192 min read


Tell Me What You Want Me to Know
The Elegant Warrior-How to Win Life’s Trials Without Losing Yourself comes out on Tues. Chapter 3 is “Be Curious”. And in that chapter,...

Heather Hansen
Apr 3, 20192 min read


An Email I Will Never Forget
This week I want to share an email I received from my friend, and someone who inspires me every day, Zena. She has used the advocacy...

Heather Hansen
Mar 28, 20192 min read


4 Magic Words – I’m On Your Side
Today I want to talk to you about four words that could change your relationships with the people you serve . Whether you are a real...

Heather Hansen
Mar 20, 20192 min read


Hear Them, and Try to Get It Right
A few weeks ago I told you that I was a salad girl when I was young, but I didn’t tell you why. The reason I was a salad girl was that I...

Heather Hansen
Mar 13, 20192 min read


“Is Someone Shooting at You?” The 3Ps of NOT Being Shot
“Is someone shooting at you?” Last week I mentioned, in passing, that my mentor often asked me that question. John was my friend, my...

Heather Hansen
Mar 6, 20192 min read


Motion Sparks Motivation
When I was a young associate, I’d often get frustrated with opposing counsel. They wouldn’t return my calls about a late expert report,...

Heather Hansen
Feb 28, 20192 min read


Take Aim Before You Act
Last week we said complaints are a call to action . This week, I want to urge you to be sure you’re taking aim before you act. Cross your...

Heather Hansen
Feb 20, 20192 min read


Complaints Are A Call to Action
I used to hate complaints. When I was young, my first job was as a salad girl, and if someone said I cut the onions too slow, or didn’t...

Heather Hansen
Feb 13, 20192 min read


Bull Gets It Done
Do you watch the TV show Bull? I don’t because….well let’s just say that for someone who has spent 20 years picking real juries in real...

Heather Hansen
Feb 6, 20192 min read


Before You Tell, You Have to Ask
Before you tell your story, and help them to believe, you have to ask some questions. During jury selection in medical malpractice...

Heather Hansen
Jan 29, 20191 min read


Storytelling and Story Believing
Stories are having a moment, especially in business. Go to any business conference, and you’ll likely hear someone talk about ways to...

Heather Hansen
Jan 23, 20192 min read


How to Win Your Trials – In Business and in Life
Medical malpractice cases are fascinating and tragic. Two people who have known each other, trusted each other, and touched each other,...

Heather Hansen
Jan 16, 20192 min read


Don’t Be Afraid to Say Thank You to Your Clients
When I was a young lawyer, I didn’t have the confidence to say “thank you”. Don’t get me wrong. I said it to my juries, both in my...

Heather Hansen
Jan 9, 20192 min read


Trust Yourself in 2019 – Here’s How
New Year’s Resolutions are dangerous. They are enticing…….”when I’m done partying and eating my face off I will eat less, move more, get...

Heather Hansen
Jan 2, 20192 min read
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